Email Templates

This document provides a list of our platform’s outgoing email messages and the conditions that trigger each message. We list all obsolete templates that are not available anymore.

• Agent Request
• Invite User to Empty Contract
• Invite New User to Contract
• Invite New User to Workspace
• Request Password Recovery
• Invite Developer to DevTeam
• Task Error Notification
• Operational Error Notification
• Flow Suspended due to Queue Overflow
• Developer Team Member Removed
• Component Version Changed
• Component Version Changed - in Your Workspace
• Workspace Removed
• Workspace Member Removed
• Contract Suspended
• Contract Unsuspended
• Contract Removed
• Contract Member Removed
• Obsolete Templates

Note that you can disable any of these emails for an individual Tenant. The email configuration page explains how.

Agent Request

Template name: agent-request - Soon to be deprecated.

This message is sent out in case a local agent is requested. By default, the email is sent to support address or any address specified in the AGENT_REQUESTS_EMAIL variable which is configurable in each tenant.

To trigger the message, follow these steps:

1. Go to Agents page
2. Click Request an agent button
3. Fill Name and Description for your agent
4. Click Next.

On the execution of step 4, an email will be sent to the specified address.

Click to expand the template which Raven is using:

{
    "html": "htmlstring",
    "subject": "Agent request from {{{ORGANIZATION}}}",
    "global_merge_vars": [
        {
            "name": "SUBJECT",
            "content": "Agent request from {{ORGANIZATION}}"
        },
        {
            "name": "COMPANY",
            "content": "elastic.io GmbH"
        },
        {
            "name": "USER",
            "content": "TEST"
        },
        {
            "name": "ORGANIZATION",
            "content": "TEST"
        },
        {
            "name": "AGENT_TITLE",
            "content": "TEST"
        },
        {
            "name": "AGENT_DESCRIPTION",
            "content": "TEST"
        },
        {
            "name": "AGENT_ID",
            "content": "TEST"
        }
    ]
}

Table below summarizes the variables:

Variable name	Example	Description
USER	Elvis Presley	user’s firstname and last name
USER_EMAIL	bond@gmail.com	user email
ORGANIZATION	Org	organization name
ORGANIZATION_ID	5ae5cc0121758047ebeb2547	organization id
AGENT_ID	5ae5cc0121758047ebeb2547	agent id
AGENT_TITLE	TEST	agent title
AGENT_DESCRIPTION	TEST	agent description

Invite User to Empty Contract

Template name: contract-invite-empty-contract

This message is sent out to an existing platform user when they are added to a Contract as the first user.

To trigger the message, make API-call POST v2/contracts//invites for a contract, which has no members yet. The invited user will receive a corresponding email.

Click to expand the template which Raven is using:

{
    "html": "htmlTemplate",
    "subject": "Invitation to join contract {{{CONTRACT}}} at {{{COMPANY}}}",
    "global_merge_vars": [
        {
            "name": "SUBJECT",
            "content": "Invitation to join contract {{CONTRACT}} at {{COMPANY}}"
        },
        {
            "name": "COMPANY",
            "content": "elastic.io GmbH"
        },
        {
            "name": "NAME",
            "content": "TEST"
        },
        {
            "name": "CONTRACT",
            "content": "TEST"
        },
        {
            "name": "CODE",
            "content": "code"
        }
    ]
}

Variable na	Example	Description
CODE	5ae5cc0121758047ebeb2547	invite token id, used in link
NAME	Elvis Presley	user’s firstname and last name
CONTRACT	Contract	contract name
CONTRACT_ID	5ae5cc0121758047ebeb2547	contract id
ROOT_PATH	/c/5ae5cc0121758047ebeb2547	frontend path for contract
CONTRACT_INVITE_PATH	/contract/invite/5ae5cc0121758047ebeb2547	invite path used in link https://

Invite New User to Contract

Template name: contract-invite-new-user

This message is sent out to a user when they are invited to a Contract.

To trigger the message, follow these steps:

1. Go to Settings -> {Contract Name} -> Members tab
2. Click Invite new member button
3. Fill in the user’s email and Contract role
4. Click Send invite link.

On the execution of step 4, The invited user will receive a corresponding email.

Click to expand the template which Raven is using:

{
    "html": "htmlTemplate",
    "subject": "Invitation to join contract {{{CONTRACT}}} at {{{COMPANY}}}",
    "global_merge_vars": [
        {
            "name": "SUBJECT",
            "content": "Invitation to join contract {{CONTRACT}} at {{COMPANY}}"
        },
        {
            "name": "COMPANY",
            "content": "elastic.io GmbH"
        },
        {
            "name": "NAME",
            "content": "TEST"
        },
        {
            "name": "CONTRACT",
            "content": "TEST"
        },
        {
            "name": "CODE",
            "content": "code"
        }
    ]
}

Variable na	Example	Description
CODE	5ae5cc0121758047ebeb2547	invite token id, used in link
NAME	Elvis Presley	user’s firstname and last name
CONTRACT	Contract	contract name
CONTRACT_ID	5ae5cc0121758047ebeb2547	contract id
ROOT_PATH	/c/5ae5cc0121758047ebeb2547	frontend path for contract
CONTRACT_INVITE_PATH	/contract/invite/5ae5cc0121758047ebeb2547	invite path used in link https://

Invite New User to Workspace

Template name: workspace-invite-new-user

This message is sent out to an existing platform user when they are added to a Workspace.

To trigger the message, follow these steps:

1. Go to Workspace page
2. Click Add new member button
3. Choose user and role in the corresponding drop-down menus
4. Click Add.

On the execution of step 4, an email will be sent to the added user.

Click to expand the template which Raven is using:

{
    "html": "htmlTemplate",
    "subject": "Invitation to join workspace {{{WORKSPACE}}} at {{{COMPANY}}}",
    "global_merge_vars": [
        {
            "name": "SUBJECT",
            "content": "Invitation to join workspace {{WORKSPACE}} at {{COMPANY}}"
        },
        {
            "name": "COMPANY",
            "content": "elastic.io GmbH"
        },
        {
            "name": "NAME",
            "content": "TEST"
        },
        {
            "name": "WORKSPACE",
            "content": "TEST"
        },
        {
            "name": "CODE",
            "content": "code"
        },
        {
            "name": "CONTRACT_ID",
            "content": "CONTRACT_ID"
        },
        {
            "name": "WORKSPACE_ID",
            "content": "WORKSPACE_ID"
        }
    ]
}

Request Password Recovery

Template name: password-recovery

This message is sent out to a user when they request password recovery.

To trigger the message, follow these steps:

1. Go to Login page
2. Click Forgot? link in the login form
3. Fill in user email
4. Click Send reset code button.

On the execution of step 4, the user will receive an email with reset password link.

Click to expand the template which Raven is using:

{
    "tenantId": "mongo-object-id",
    "locale": "en",
    "name": "password-recovery",
    "message": {
        "from_name": "{{{COMPANY}}} team",
        "track_opens": true,
        "track_clicks": false,
        "auto_text": true,
        "url_strip_qs": false,
        "preserve_recipients": true,
        "merge_language": "handlebars",
        "html": "Some new custom html string (with css)",
        "subject": "{{{COMPANY}}} password recovery",

        "global_merge_vars": [
            {
                "name": "CURRENT_YEAR",
                "content": "2018"
            },
            {
                "name": "APP_DOMAIN",
                "content": "app.elastic.io"
            },
            {
                "name": "SUBJECT",
                "content": "{{COMPANY}} password recovery"
            },
            {
                "name": "COMPANY",
                "content": "elastic.io GmbH"
            },
            {
                "name": "LIST_ADDRESS_HTML",
                "content": "list_address_html"
            },
            {
                "name": "CODE",
                "content": "12345"
            },
            {
                "name": "FNAME",
                "content": "TEST"
            }
        ]
    }
}

Variable name	Example	Description
FNAME	Elvis Presley	user’s firstname
CODE	https:///reset?code=	token id

Invite Developer to DevTeam

Template name: team-from-contract-invite

This message is sent out to a Developer when they are invited to a Developer Team.

To trigger the message, follow these steps:

1. Go to Settings -> {Contract Name} -> Developer Teams tab
2. Go to any existing DevTeam or create a new one
3. Click Invite Developer button
4. Choose a user from the list
5. Click Send Invites link.

On the execution of step 5, the selected user will receive an invitation email.

Click to expand the template which Raven is using:

{
    "html": "htmlTemplate",
    "subject": "Invitation to join team {{{TEAM}}} at {{{COMPANY}}}",
    "global_merge_vars": [
        {
            "name": "SUBJECT",
            "content": "Invitation to join team {{TEAM}} at {{COMPANY}}"
        },
        {
            "name": "COMPANY",
            "content": "elastic.io GmbH"
        },
        {
            "name": "NAME",
            "content": "TEST"
        },
        {
            "name": "TEAM",
            "content": "TEST"
        },
        {
            "name": "TEAM_ID",
            "content": "TEAM_ID"
        },
        {
            "name": "ROOT_PATH",
            "content": "/"
        },
        {
            "name": "CONTRACT_ID",
            "content": "CONTRACT_ID"
        },
        {
            "name": "CONTRACT_NAME",
            "content": "Name of the contract"
        }
    ]
}

Variable name	Example	Description
NAME	Elvis Presley	user’s firstname and last name
TEAM	dev	team name
CONTRACT_NAME	Horns & Roofs	contract name
TEAM_PATH	/c/5b4f3371ff4304610483b909/#/account/contract/5b4f3371ff4304610483b909/teams/557aee0d5925ab0900000001	team path, used in link https://

Task Error Notification

Template name: task-error-notification

This message is sent out to a user that subscribed to Flow errors, when a component in the Flow reports an error.

To trigger the message, follow these steps:

1. Create the simple Flow Simple Trigger =» Node.js Code
2. Configure the Node.js Code component to fail
3. Go to the Flows page, locate the newly-created Flow, click Settings on Flow card, choose Subscribe to errors option
4. Open Settings menu on the Flow’s card
5. Start the Flow
6. Wait until the Flow is finished with an errors

On the execution of step 6, you will receive the corresponding email.

NOTE: The email will be sent once per hour in case of a repeating error, no matter how often the error happens. This interval cannot be configured.

Click to expand the template which Raven is using:

{
    "html": "htmlTemplate",
    "subject": "Your task \"{{{TASK_NAME}}}\" failed with error",
    "from_name": "{{COMPANY}} error bot",

    "inline_css": true,

    "global_merge_vars": [
        {
            "name": "MESSAGE",
            "content": "error message"
        },
        {
            "name": "ORIGINAL_MESSAGE",
            "content": "error message"
        },
        {
            "name": "LAST_SEEN",
            "content": "last seen"
        },
        {
            "name": "COMPANY",
            "content": "elastic.io"
        },
        {
            "name": "TASK_NAME",
            "content": "Unknown task"
        },
        {
            "name": "TASK_ID",
            "content": "Unknown step"
        },
        {
            "name": "STEP_ID",
            "content": "Unknown step"
        },
        {
            "name": "COMP_ID",
            "content": "Unknown comp"
        },
        {
            "name": "COMP_NAME",
            "content": "Unknown comp name"
        },
        {
            "name": "METHOD",
            "content": "Unknown method"
        },
        {
            "name": "EXECUTION_PATH",
            "content": ""
        }
    ]
}

Variable name	Example	Description
ORIGINAL_MESSAGE	n/a	error message
STACK	n/a	error stack
TASK_ID	5ae5cc0121758047ebeb2547	task id
STEP_ID	step_1	step id
EXEC_ID	63d0a7cdc8a34fa5b6b7d4ab37773572	execution id
COMP_ID	5ae5cc0121758047ebeb2547	component id
METHOD	unknown method	component method
TASK_NAME	task	task name
COMP_NAME	comp	component name
EXECUTION_PATH	https://	path to execution

Operational Error Notification

Template name: task-operational-error

This message is sent out to a user that subscribed to Flow errors, when a container execution fails in K8S.

To trigger the message, follow these steps:

1. Create the simple Flow with only Node.js Code (for example) component
2. Configure the Node.js Code component to fail a container or perform erroneous container start
3. Go to the Flows page, locate the newly-created Flow, click Settings on Flow card, choose Subscribe to errors option
4. Start the Flow
5. Wait one execution

On the execution of step 5, you will receive the corresponding email.

NOTE: The email will be sent once per 24h in case of a repeating error, no matter how often the error happens. This interval cannot be configured.

Click to expand the template which Raven is using:

{
    "subject": "Your flow \"{{{TASK_NAME}}}\" failed with unexpected error",
    "html": "htmlTemplate",
    "global_merge_vars": [
        {
            "name": "MESSAGE",
            "content": "error message"
        },
        {
            "name": "LAST_SEEN",
            "content": "last seen"
        },
        {
            "name": "COMPANY",
            "content": "elastic.io GmbH"
        }
    ]
}

Variable name	Example	Description
ORIGINAL_MESSAGE	n/a	error message
STACK	n/a	error stack
TASK_ID	5ae5cc0121758047ebeb2547	task id
STEP_ID	step_1	step id
EXEC_ID	63d0a7cdc8a34fa5b6b7d4ab37773572	execution id
COMP_ID	5ae5cc0121758047ebeb2547	component id
METHOD	unknown method	component method
TASK_NAME	task	task name
COMP_NAME	comp	component name
EXECUTION_PATH	https://	path to execution

Flow Suspended due to Queue Overflow

Template name: wiper-flow-suspended-due-to-queue-overflow

This message is sent out to the Flow author when his Flow gets suspended due to RabbitMQ queue overflow. The overflow is triggered when the total count of messages or total size of a queue exceeds the 80% threshold. This percentage value is non-changeable. However, your Platform Operations Team can configure the absolute maximum values of messages per queue or size in MB per queue with the following environment variables per installation:

• RABBITMQ_MAX_MESSAGES_PER_QUEUE for message limit
• RABBITMQ_MAX_MESSAGES_MBYTES_PER_QUEUE for size limit

To trigger the message, follow these steps:

1. Create simple Flow Node.js Code =» Node.js Code
2. Configure trigger Node.js Code component to spam input component with data
3. Configure input Node.js Code component to timeouts, so that the queue overflows
4. Schedule CRON Expression every minute * * * * *
5. Set Flow type Realtime
6. Start the Flow
7. Wait for Flow suspension

On the execution of step 7, the Flow author will receive the corresponding email.

Click to expand the template which Raven is using:

{
    "html": "htmlTemplate",
    "subject": "Flow {{{FLOW_ID}}} {{{FLOW_NAME}}} has been suspended due to queue overflow",
    "from_name": "{{{COMPANY}}} error bot",

    "inline_css": true,

    "global_merge_vars": [
        { "name": "COMPANY", "content": "n/a" },
        { "name": "CONTRACT_NAME", "content": "n/a" },
        { "name": "WORKSPACE", "content": "n/a" },
        { "name": "SUSPENDED_CLEANUP_PERIOD_DAYS", "content": "n/a" },
        { "name": "FLOW_ID", "content": "n/a" },
        { "name": "FLOW_NAME", "content": "n/a" },
        { "name": "FLOW_PATH", "content": "n/a" },
        { "name": "MESSAGES", "content": "n/a" },
        { "name": "MESSAGES_LIMIT", "content": "n/a" },
        { "name": "BYTES", "content": "n/a" },
        { "name": "BYTES_LIMIT", "content": "n/a" }
    ]
}

Developer Team Member Removed

Template name: team-removed-member

This email is sent to a user whose membership in a Developer Team has been terminated.

To trigger the message, follow these steps:

1. Create a new Developer Team and invite members to it
2. Use DELETE https://api.elastic.io/v2/teams/{TEAM_ID}/relationships/members

{
      "data": {
           "type": "user",
           "id": "{user_id}"
      }
  }

request to remove a member

Click to expand the template which Raven is using:

{
    "html": "htmlTemplate",
    "subject": "Developer Team Membership Update",
    "global_merge_vars": [
        {
            "name": "SUBJECT",
            "content": "Developer Team Membership Update"
        },
        {
            "name": "COMPANY",
            "content": "ACME"
        },
        {
            "name": "NAME",
            "content": "TEST"
        },
        {
            "name": "TEAM",
            "content": "TEST"
        },
        {
            "name": "ROOT_PATH",
            "content": "/"
        },
        {
            "name": "CONTRACT_NAME",
            "content": "Name of the contract"
        }
    ]
}

Variable name	Example	Description
NAME	Elvis Presley	User’s first name and last name
TEAM	A-TEAM	Team name
CONTRACT_NAME	ACME	Contract name

Component Version Changed

Template name: repo-new-version

This email is sent to all members of the Developer Team where the new version was pushed.

To trigger the message, follow these steps:

1. Publish a new version of a Component.

Click to expand the template which Raven is using:

{
    "html": "htmlTemplate",
    "subject": "Component version changes",
    "global_merge_vars": [
        {
            "name": "SUBJECT",
            "content": "Component version changes"
        },
        {
            "name": "COMPANY",
            "content": "ACME"
        },
        {
            "name": "NAME",
            "content": "TEST"
        },
        {
            "name": "TEAM",
            "content": "TEST"
        },
        {
            "name": "COMPONENT_NAME",
            "content": "TEST"
        },
        {
            "name": "TEAM_ID",
            "content": "TEAM_ID"
        },
        {
            "name": "REPO_ID",
            "content": "REPO_ID"
        },
        {
            "name": "CONTRACT_ID",
            "content": "CONTRACT_ID"
        },
        {
            "name": "REPO_PATH",
            "value": "/c/CONTRACT_ID/#/contract/CONTRACT_ID/teams/TEAM_ID/REPO_ID"
        },
        {
            "name": "ROOT_PATH",
            "content": "/"
        },
        {
            "name": "CONTRACT_NAME",
            "content": "Name of the contract"
        }
    ]
}

Variable name	Example	Description
NAME	Elvis Presley	User’s first name and last name
TEAM	A-TEAM	Team name
COMPONENT_NAME	email	Component name
CONTRACT_NAME	ACME	Contract name
CONTRACT_ID	5b4f3371ff4304610483b909	Contract ID
REPO_ID	5ae5cc0121758047ebeb2547	Repository ID
TEAM_ID	557aee0d5925ab0900000001	Team ID
REPO_PATH	/c/5b4f3371ff4304610483b909/#/account/contract/5b4f3371ff4304610483b909/teams/557aee0d5925ab0900000001/repo/5ae5cc0121758047ebeb2547	path, used in link https://

Component Version Changed - in Your Workspace

Template name: repo-new-version-in-workspace-flows

This email is sent to all Platform users who use the mentioned Component in their Flows.

To trigger the message, follow these steps:

1. Publish a new version of an existing Component

Click to expand the template which Raven is using:

{
    "html": "htmlTemplate",
    "subject": "Component version changes",
    "global_merge_vars": [
        {
            "name": "SUBJECT",
            "content": "Component version changes"
        },
        {
            "name": "COMPANY",
            "content": "ACME"
        },
        {
            "name": "NAME",
            "content": "TEST"
        },
        {
            "name": "TEAM",
            "content": "TEST"
        },
        {
            "name": "COMPONENT_NAME",
            "content": "TEST"
        },
        {
            "name": "TEAM_ID",
            "content": "TEAM_ID"
        },
        {
            "name": "REPO_ID",
            "content": "REPO_ID"
        },
        {
            "name": "CONTRACT_ID",
            "content": "CONTRACT_ID"
        },
        {
            "name": "REPO_PATH",
            "value": "/c/CONTRACT_ID/#/contract/CONTRACT_ID/teams/TEAM_ID/REPO_ID"
        },
        {
            "name": "ROOT_PATH",
            "content": "/"
        },
        {
            "name": "CONTRACT_NAME",
            "content": "Name of the contract"
        }
    ]
}

Variable name	Example	Description
NAME	Elvis Presley	User’s first name and last name
TEAM	A-TEAM	Team name
COMPONENT_NAME	email	Component name
CONTRACT_NAME	ACME	Contract name
CONTRACT_ID	5b4f3371ff4304610483b909	Contract ID
REPO_ID	5ae5cc0121758047ebeb2547	Repository ID
TEAM_ID	557aee0d5925ab0900000001	Team ID

Workspace Removed

Template name: workspace-removed

This email is sent to all Workspace members.

To trigger the message, follow these steps:

1. Create a Workspace and add members to it
2. Delete the Workspace

Click to expand the template which Raven is using:

{
    "html": "htmlTemplate",
    "subject": "Workspace Update",
    "global_merge_vars": [
        {
            "name": "SUBJECT",
            "content": "Workspace Update"
        }
    ]
}

Variable name	Example	Description
USER_NAME	Elvis Presley	User’s first name and last name
CONTRACT_NAME	ACME	Contract name
CONTRACT_ID	5b4f3371ff4304610483b909	Contract ID
WORKSPACE_NAME	ACME Production	Workspace name
WORKSPACE_ID	557aee0d5925ab0900000001	Workspace ID
CONTRACT_PATH	/c/5b4f3371ff4304610483b909	Contract path to be used in the address

Workspace Member Removed

Template name: workspace-removed-member

This email is sent to a user whose membership in a Workspace has been terminated.

1. Create a Workspace and add members to it
2. Delete a member from this Workspace via the UI, or DELETE https://api.elastic.io/v2/workspaces/{WORKSPACE_ID} \ API request 3.

Click to expand the template which Raven is using:

{
    "html": "htmlTemplate",
    "subject": "Workspace Membership Update",
    "global_merge_vars": [
        {
            "name": "SUBJECT",
            "content": "Workspace Membership Update"
        }
    ]
}

Variable name	Example	Description
USER_NAME	Elvis Presley	User’s first name and last name
CONTRACT_NAME	ACME	Contract name
CONTRACT_ID	5b4f3371ff4304610483b909	Contract ID
WORKSPACE_NAME	ACME Production	Workspace name
WORKSPACE_ID	557aee0d5925ab0900000001	Workspace ID
CONTRACT_PATH	/c/5b4f3371ff4304610483b909	Contract path to be used in the address

Contract Suspended

Template name: wiper-contract-suspended

This email is sent to all members of the suspended Contract.

1. Create a Contract and add members to it
2. Suspend the Contract via POST https://api.elastic.io/v2/contracts/CONTRACT_ID/suspend/ API call

Click to expand the template which Raven is using:

{
    "html": "htmlTemplate",
    "subject": "Contract suspended",
    "global_merge_vars": [
        {
            "name": "SUBJECT",
            "content": "Contract suspended"
        },
        {
            "name": "COMPANY",
            "content": "ACME"
        },
        {
            "name": "USER_NAME",
            "content": "First Last"
        },
        {
            "name": "CONTRACT_NAME",
            "content": "Contract Name"
        }
    ]
}

Variable name	Example	Description
USER_NAME	Elvis Presley	User’s first name and last name
CONTRACT_NAME	ACME	Contract name

Contract Unsuspended

Template name: contract-unsuspended

This email is sent to all members of the unsuspended Contract.

1. Create a Contract and add members to it
2. Suspend the Contract via POST https://api.elastic.io/v2/contracts/CONTRACT_ID/suspend/ API call
3. Unsuspend the Contract via POST https://api.elastic.io/v2/contracts/CONTRACT_ID/unsuspend/ API call

Click to expand the template which Raven is using:

{
    "html": "htmlTemplate",
    "subject": "Contract unsuspended",
    "global_merge_vars": [
        {
            "name": "SUBJECT",
            "content": "Contract unsuspended"
        },
        {
            "name": "COMPANY",
            "content": "elastic.io GmbH"
        },
        {
            "name": "USER_NAME",
            "content": "FirstName LastName"
        },
        {
            "name": "CONTRACT_NAME",
            "content": "Contract Name"
        }
    ]
}

Variable name	Example	Description
USER_NAME	Elvis Presley	User’s first name and last name
CONTRACT_NAME	ACME	Contract name

Contract Removed

Template name: wiper-contract-deleted

This email is sent to all members of the removed Contract.

1. Create a Contract and add members to it
2. Delete the Contract via DELETE https://api.elastic.io/v2/contracts/{CONTRACT_ID} \ API call

Click to expand the template which Raven is using:

{
    "html": "htmlTemplate",
    "subject": "Contract Removed",
    "global_merge_vars": [
        {
            "name": "SUBJECT",
            "content": "Contract Removed"
        },
        {
            "name": "COMPANY",
            "content": "elastic.io GmbH"
        },
        {
            "name": "USER_NAME",
            "content": "First Last"
        },
        {
            "name": "CONTRACT_NAME",
            "content": "Contract Name"
        }
    ]
}

Variable name	Example	Description
USER_NAME	Elvis Presley	User’s first name and last name
CONTRACT_NAME	ACME	Contract name

Contract Member Removed

Template name: user-removed-from-contract

This email is sent to a user whose membership in a Contract has been terminated.

1. Create a Contract and add members to it
2. Delete a member from this Contract via the UI, or DELETE https://api.elastic.io/v2/contracts/{CONTRACT_ID}/members/{USER_ID}/ API request

Click to expand the template which Raven is using:

{
    "html": "htmlTemplate",
    "subject": "Contract Membership Update",
    "global_merge_vars": [
        {
            "name": "SUBJECT",
            "content": "Contract Membership Update"
        },
        {
            "name": "COMPANY",
            "content": "elastic.io GmbH"
        },
        {
            "name": "USER_NAME",
            "content": "FirstName LastName"
        },
        {
            "name": "CONTRACT_NAME",
            "content": "Contract Name"
        }
    ]
}

Variable name	Example	Description
USER_NAME	Elvis Presley	User’s first name and last name

Obsolete Templates

These templates are all unusable now, and may have never been used at all. The list is for reference purposes only, none of these templates are in use now.

Template Name	Description
organization-invite-new-user	Sent to a user that has been invited to an Organization (an obsolete enclosed environment before Contracts and Workspaces)
organization-invite-empty-org	Sent to a user that has been invited to an empty Organization
wiper-suspended-flow-stopped	In case messages in a suspended flow queue exceeded RabbitMQ limit, the flow got stopped and this template was sent to the creator
wiper-suspended-queue-purged	In case messages in a suspended flow queue exceeded a certain limit, the queue got purged, and this template was sent
workspace-invite-empty-workspace	Erroneous, never been used
team-invite-existing-user	Erroneous
wiper-flow-suspended	Sent to a user whose Flow has been suspended